ORDERING

Helene Faye would like to make ordering as stress free and easy as possible!

 Simply click on the "Make an Inquiry" link next to your favorite Style photo anywhere on this website and complete your details in the form provided, adding any questions you might have.

  We will respond with a confirmation of your selection, answering any questions, clarifying any details required regarding size, closure choice, along with payment details via Internet Banking or deposit made in a bank branch.

 

 

SIZING/FIT

    XSmall    95 cm    (approx size 6)
    Small      100cm   (approx size 8/10)
    Medium 105cm   (approx size 10/12)
    Large     115cm   (approx size 14/16)
    Plus         additional charges apply please inquire


 Take a dressmaker tape around your shoulders just above the bust line as shown in the photo here to determine your best size.*

*If you fall between sizes, order the smaller size if you wish your wrap to sit up a bit higher on the shoulder, order the larger size if you wish your wrap to fall a bit lower.Keep in mind that a tie closure will allow some play for a tighter or looser fit as you wish.

 

Shipping

We ship via Australia Post within Australia. A single garment will incur a shipping/handling charge of $10.00. Please email your request for International Shipping Rates.

Australia Post Overnight Express (where available) is used for Rush Orders.

Please supply a safe day time address for delivery. Insurance is available at an additional cost.

 

Delivery time

Allow 2 weeks for your order , 3 weeks for orders with multiple garments (unless otherwise advised) from the time your payment is received to shipping to delivery at your address.

Rush orders will be accommodated where possible for an additional charge.

 

Fabric Samples

Make a confident choice by requesting Fabric Samples.  Simply complete the Inquiry Form with your postal details. You can request up to 5 swatches completely FREE !! INQUIRY FORM HERE

 

 

 

Returns

Helene Faye is not able to offer change of mind return. We do recognize returns where fault is required by law.

 
 
 

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